At Solid Gold Services, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us.

Information We Collect

We may collect the following types of information:

• Personal Information – Name, address, phone number, email address, billing information, and other details you provide when requesting a quote, paying an invoice, or scheduling a service.

• Technical Information – IP address, browser type, device information, and pages visited on our site.

• Service Information – Details about your security system, monitoring services, and customer support history.

Payment Processing

We use Stripe to process online payments securely. When you make a payment through our website, your payment details are transmitted directly to Stripe and are not stored on our servers. Stripe collects, processes, and stores your information in accordance with their own Privacy Policy. You can review Stripe’s Privacy Policy here: https://stripe.com/privacy.

How We Use Your Information

We use your information to:

• Provide, install, and service your security systems.

• Respond to inquiries and requests.

• Process payments and send invoices.

• Improve our website and services.

• Comply with legal and safety requirements.

Sharing Your Information

We do not sell your personal information. We may share information with:

• Service Providers – For installation, monitoring, and technical support.

• Legal Authorities – If required by law or to protect safety and property.

• Payment Processors – To securely process transactions.

Data Security

We take security seriously. Your personal data is stored securely and protected with encryption and access controls. While we strive to protect your information, no online transmission is completely secure, so we encourage you to use caution.

Cookies & Tracking

Our website may use cookies to improve your browsing experience and track site usage. You can disable cookies in your browser settings, but some features may not work as intended.

Your Choices

You can:

• Request access to the information we have about you.

• Ask us to update or correct your personal details.

• Opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Solid Gold Services

office@solidgoldservices.com

Phone: 770-974-1073

Address: 73 Ann Rd, Cartersville GA 30121

Updates to This Policy

Last Updated on August 15, 2025

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.